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Shipping & Returns

Returns Policy

The Return policy applies to any new and/or unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of returning your package to us, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We currently only ship to the United States & Canada.

We usually ship within 3-5 business days via regular mail. There are faster options by choosing Express mail and Express mail ships 1-2 business days.

Please also note that the shipping rates for many items we sell are weight-based.

 

For any questions or concerns email us at: edenbeautysupply@gmail.com

Thank you!

 

Eden Beauty Supply.

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